Have a Back-Up Plan for your Pet Business

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This past couple of weeks I’ve had some surprises including flying back to Australia at short notice to attend the funeral services for my grandfather. While this was a sad time for me, I am very thankful that I have a great team of pet sitting contractors and my wonderful husband Todd who could make sure that all my clients were well cared for. It made me think back to the time when I was a solo pet sitter. This situation would have been a great deal more difficult and more stressful if I had to work out how all my jobs would be covered at the last minute.

It drove home the importance of a back-up plan to any pet business owner. As petrepreneurs we bear a lot of responsibility for our clients pets and we shouldn’t leave them without a plan if we can’t be there.

Having a back-up plan can be as simple as making sure someone else knows the location of your business contacts and other vital information. We should have a friend, spouse, employee, or business partner who knows how to find :

1) Keys to the business location or keys to clients homes

2) Customer contracts and client contact information

3) Contact information of contractors, employees, or another pet professional who can take over in an emergency

4) Access to a copy of your appointment schedule

If you are in an accident someone will need to know what appointments that you had planned and be able to contact both the client and someone else that can take over temporarily and at short notice.

The back-up plan is most important for pet sitters, pet boarders, and day care facility owners who would be caring for pets while owners are out of town. If you are a solo operator in any of these businesses consider partnering with another business owner to make sure you can back each other up if one of you becomes unable to care for the pets. This type of arrangement will benefit both of you!



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3 Comments so far

  1. Pet » Have a Back-Up Plan for your Pet Business on October 11, 2007 2:24 pm

    [...] Danielle Chonody wrote an interesting post today on Have a Back-Up Plan for your Pet BusinessHere’s a quick excerptIt made me think back to the time when I was a solo pet sitter. This situation would have been a great deal more difficult and more stressful if I had to work out how all my jobs would be covered at the last minute. … [...]

  2. insurance » Have a Back-Up Plan for your Pet Business on October 11, 2007 5:12 pm

    [...] Danielle Chonody wrote an interesting post today on Have a Back-Up Plan for your Pet BusinessHere’s a quick excerptWhile this was a sad time for me, I am very thankful that I have a great team of pet sitting contractors and my wonderful husband Todd who could make sure that all my clients were well cared for. It made me think back to the time when I … [...]

  3. Pet Care » Blog Archive » Have a Back-Up Plan for your Pet Business on October 14, 2007 8:29 pm

    [...] Danielle Chonody wrote an interesting post today on Have a Back-Up Plan for your Pet BusinessHere’s a quick excerptThe back-up plan is most important for pet sitters, pet boarders, and day care facility owners who would be caring for pets while owners are out of town. If you are a solo operator in any of these businesses consider partnering with … [...]

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