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	<title>Comments on: Making a Positive First Impression</title>
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		<title>By: Valerie Pegg</title>
		<link>http://workingwithpets.com/pet-business-tips/making-a-positive-first-impression/#comment-59342</link>
		<dc:creator>Valerie Pegg</dc:creator>
		<pubDate>Mon, 12 Jul 2010 13:05:32 +0000</pubDate>
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		<description>This is fantastic, thanks!! My message was professional, but not detailed enough. Thank you for this great article, Danielle!</description>
		<content:encoded><![CDATA[<p>This is fantastic, thanks!! My message was professional, but not detailed enough. Thank you for this great article, Danielle!</p>
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	<item>
		<title>By: Improve Customer Retention &#38; Referrals with Follow-Up : Working with Pets</title>
		<link>http://workingwithpets.com/pet-business-tips/making-a-positive-first-impression/#comment-75</link>
		<dc:creator>Improve Customer Retention &#38; Referrals with Follow-Up : Working with Pets</dc:creator>
		<pubDate>Tue, 07 Aug 2007 01:08:15 +0000</pubDate>
		<guid isPermaLink="false">http://workingwithpets.com/uncategorized/making-a-positive-first-impression/#comment-75</guid>
		<description>[...]  Making a Positive First Impression [...]</description>
		<content:encoded><![CDATA[<p>[...]  Making a Positive First Impression [...]</p>
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		<title>By: The Key to Creating Customer Loyalty : Working with Pets</title>
		<link>http://workingwithpets.com/pet-business-tips/making-a-positive-first-impression/#comment-62</link>
		<dc:creator>The Key to Creating Customer Loyalty : Working with Pets</dc:creator>
		<pubDate>Fri, 13 Jul 2007 01:53:18 +0000</pubDate>
		<guid isPermaLink="false">http://workingwithpets.com/uncategorized/making-a-positive-first-impression/#comment-62</guid>
		<description>[...] you&#8217;ve followed my first two posts in this series on customer relations you already know the keys to making a great impression on the phone and at your first face to face meeting with new clients. But how do you take advantage of this [...]</description>
		<content:encoded><![CDATA[<p>[...] you&#8217;ve followed my first two posts in this series on customer relations you already know the keys to making a great impression on the phone and at your first face to face meeting with new clients. But how do you take advantage of this [...]</p>
]]></content:encoded>
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		<title>By: How to Guarantee Confident Customers : Working with Pets</title>
		<link>http://workingwithpets.com/pet-business-tips/making-a-positive-first-impression/#comment-56</link>
		<dc:creator>How to Guarantee Confident Customers : Working with Pets</dc:creator>
		<pubDate>Wed, 04 Jul 2007 19:37:17 +0000</pubDate>
		<guid isPermaLink="false">http://workingwithpets.com/uncategorized/making-a-positive-first-impression/#comment-56</guid>
		<description>[...] a previous post I talked about the importance of having a professional answering machine message on your business [...]</description>
		<content:encoded><![CDATA[<p>[...] a previous post I talked about the importance of having a professional answering machine message on your business [...]</p>
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