Want Your Small Pet Business to Sound More Professional?

Filed Under Pet Business Tips |

Hosted Phone ServiceWhen customers call your pet business do they recognize you as home run business or a large professional organization?

In some pet businesses it may be the home run business sound that you want. Sometimes it is beneficial to be seen as a small family business where they will get personal service from the owner. This is often the case for a pet sitting business or any other local pet service business.

If you own a pet business where you want to project a very professional big company image (even if you are not a big company) then you may want to consider a hosted phone service. This type of service can integrate your business by linking up employees that are not working in the same location (perhaps that work from their own homes or even in different cities) by allowing customers to call a central number to reach anyone in your company.

Such a service is GotVmail. With GotVmail customers can call a toll-free number and get a professional company greeting and then be given a menu of options such as:

To speak to a sales representative press 1

To speak to a marketing representative press 2

For customer service press 3

This system will then redirect customer calls to different phone numbers that can be land line phones, cell phones, VoIP phones, or SmartPhones.

I can see this being especially useful if you use virtual assistants to manage marketing and customers service functions in your business. Having one number for customers to call that will direct them to the right person to speak to gives them the impression that you have a central office with employees and gives the customer more convenience.

The GotVmail system gives you switchboard functionality for your pet business without purchasing any of your own hardware items. To sign up for the hosted phone service costs from $9.95 per month and it is currently available in the US and Mexico. You can get more information at their website www.gotvmail.com.

I can see myself using this type of service in the future as my business expands and I take on virtual help to conduct customer follow up, take reservations, and manage pet sitters.

If you have experience with this type of service please comment and let us know how it has worked for you.



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Comments

1 Comment so far

  1. Bella Wingfield on June 17, 2008 12:11 am

    hi,
    I would like to invite you to visit my website http://www.antheros.com.
    We have the best pet urine & stain remover ever: LolliPet.
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    Thanks,
    Bella

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